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Take a Swipe at Loyalty
Frustrated with traditional advertising, tired of traditional results…take a
swipe at loyalty. Loyalty Cards can and will increase your business'
position in the consumer's consideration set. The consumer has choices,
reward your loyal customers for their frequency of visits. Loyal customers
not only spend more on each visit but also are twice as likely to refer a
new customer. "Loyalty is the key to profitable growth." Fred Reichheld
Statistics that
Matter
The
following statistics were presented in the American Express Market Brief in
September of 2007:
·
Over 85% of
U.S.
households participate in at least one reward program.
·
Participation
in loyalty card programs has doubled from 2006 to 2007.
·
It costs 6 to
8 times more to acquire a new customer than it does to keep an existing
customer coming
back again and again.
·
Chains have
increased visits among card holder members by up to 93% and incremental
sales by up to 65%.
·
Loyalty cards
increase visits…28% of consumers report they are "Extremely Likely" to
increase their visits
to a business if they have a loyalty reward card from
them.
·
Loyalty cards
increase your position in the consumer's consideration set, following is the
impact
TOP-OF-MIND can have on a consumer's selection process if
participating in a loyalty program….
o
11% say they
are "ALWAYS" part of the consideration set, outstanding…
o
40% say "most
of the time", excellent…
o
43% say "some
of the time"
o
that is a
total of 94% of the time your business is being considered… proof you want
to be on
their SHORT LIST.
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